FAQs

Frames made from TRUECORE® steel have a protective zinc/aluminium coating. Used in roofing applications where it is exposed to the elements it has excellent durability, so in the less exposed internal building frame it gives longer service when installed to specification. At drill holes and cut edges, the galvanic action of the coating protects the exposed steel edge against corrosion.

Correctly installed steel frames are safe because they are earthed and it is a requirement that all new housing be fitted with circuit breaking safety devices. Lightning has less effect on a steel framed home as the steel creates a positive earth allowing the energy to conduct straight to the ground.

Steel is the product to use for the long term investment of your home. It is lightweight and strong, won't burn, is termite and borer proof and won't shrink, warp or twist - so your home is maintained for the future.

If you have a complaint about a product or service, please contact us. Complaints are then referred to the relevant team for investigation. Please provide as much detail as possible to assist in any investigation required.

The Building Code of Australia specifies chemical and physical termite barriers only where structural members are subject to termite attack. A steel frame is completely resistant to termite attack and a house built with a steel frame without a termite barrier is a reasonably safe option for an owner. One of the safest possible options is a steel frame plus non-structural fixtures of termite-resistant materials.

Visit the National Association for Steel Framed Housing's (NASH) Termite Information Site.

COLORBOND® Coolmax® steel is not offered in Ultra as part of the introductory offer. However if you require higher performing corrosion resistance, please contact a supplier of COLORBOND® Coolmax® steel or BlueScope Steel to check availability.

COLORBOND® steel incorporating Thermatech® technology provides a new level of thermal protection for houses & commercial buildings constructed in Australia. This leading edge technology works by absorbing less heat from the sun and therefore providing less heat in the roof space. This provides greater thermal comfort in buildings specified with COLORBOND® steel.

By absorbing less heat from the sun it has a lower surface temperature as illustrated below:

Woodland Grey® Comparison Laboratory	Woodland Grey® Outdoors Winter
Next Generation COLORBOND® steel Readings in Degrees Celsius	Next Generation COLORBOND® steel Readings in Degrees Celsius

What are the advantages of COLORBOND® steel incorporating Thermatech® technology?

• When used in roofing applications, it improves the thermal performance of COLORBOND® steel across the entire colour range.
• Average reduction of solar absorptance across all colours is 5%
• Greatest improvement from reduced solar absorptance is in the dark colour range.
• Under BASIX colour classification – Sandbank® & Dune® move from a "medium" colour to a "light" despite no change to the actual colour.
• Similarly Wilderness®, Manor Red® & Jasper® move from a "dark" to a "medium" classification.
• In some parts of Australia this means real savings in the amount of insulation that is required to meet building regulations, eg under deemed-to-satisfy rules
  • medium to light under BASIX = reflective foil at roof is not required.
  • light colours under BCA = drop of R0.5 for roof insulation.
  • very light colours under BCA = drop of up to R1.0 for roof insulation.

A digital signature is an electronic seal that cannot be forged. It provides verification to the reader that the file came from BlueScope Steel and that it has not been altered.

How to view the digital signature

A digital signature can be viewed using the signature tab on the left of a pdf. It contains information such as who the pdf was signed by as well as when and by whom it was signed.

How to verify the digital signature

If a digital signature is not verified, the signatures panel will display a question mark. A verified signature will display a tick in the signatures panel. In order to verify a signature, the reader of the document is required to have the signature certificate installed. To install our digital signature certificate, download the certificate below and then open the file. This will automatically install the certificate on your computer which will allow verification.

Generally, there are two types of warranty that may be available to BlueScope Steel customers. Material Warranties* cover the materials (such as TRUECORE® steel) that certain steel products are made from. Performance Warranties are offered by some manufacturers of these end products to assure users they will perform as expected when installed. (If a homeowner asks you about warranties, refer to either the project supervisor, your supplier or call BlueScope Steel Direct 1800 800 789.)

*Conditions apply, see our warranty page for more information.

The plumber’s tool kit should contain clips that are readily available for bracing poly pipe against the frame. The clips are easily screwed to the frame.