FAQs
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What warranty can I get?
There are generally two types of warranty available to consumers of BlueScope Steel products:
- A warranty against defects is known as a "Manufacturer’s Warranty", this covers the materials, such as COLORBOND® steel, that certain steel products are made from.
- A Performance Warranty, or "Express Warranty", assures consumers that the end product will perform as expected for a specified period.
For more details, such as whether a warranty is available for your desired application and product selection, the applicable terms and conditions or how to apply for the warranties, please talk to your supplier or go to our relevant product section of this website. In addition, consumers have rights under the Competition and Consumer Act 2010 which cannot be excluded, modified or restricted.
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If I cut, drill or scratch COLORBOND® steel or ZINCALUME® steel, will it cause the exposed steel at the cut edge or scratch to rust?
BlueScope Steel recommend 'cold cutting' coated steel products. If this recommendation is followed, these products will 'self heal', that is, the zinc in the surrounding coating will protect the newly exposed edge. How does this happen? In the presence of moisture, a reaction occurs between the zinc and the steel which results in galvanic protection of the exposed steel, thereby inhibiting corrosion. The degree of protection depends on the thickness of the coating (the amount of zinc), and this is taken into account when Building Standards are formulated.
