FAQs

Normalising is a heat treatment process that refines the grain size of XLERPLATE® steel. The plate is put into a furnace and heated to a particular temperature. At this temperature a transformation takes place in the metallurgical structure of the steel. When subsequently cooled to room temperature, numerous new steel grains are formed that produce the desired fine-grained homogeneous structure. Care is required in the normalising process to ensure the correct temperature control, as well as heating and cooling rates which are achieved in order to ensure the correct properties are obtained.

The resulting fine grained structures improve both the strength and toughness of steel products.

In the first instance, contact the distributor that supplied the material. They will then contact the appropriate BlueScope Steel state sales office. Make sure you provide all details of the material eg. serial number, dimensions, grade and your questions regarding XLERPLATE® steel to your distributor.BlueScope Steel will contact you via your distributor to assess the situation. They may also arrange for works-based Customer Technical Service personnel to contact you and discuss your questions.