FAQs
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What should I do if I have questions regarding the XLERPLATE® steel product supplied by BlueScope Steel?
In the first instance, contact the distributor that supplied the material. They will then contact the appropriate BlueScope Steel state sales office. Make sure you provide all details of the material eg. serial number, dimensions, grade and your questions regarding XLERPLATE® steel to your distributor.BlueScope Steel will contact you via your distributor to assess the situation. They may also arrange for works-based Customer Technical Service personnel to contact you and discuss your questions.