FAQs

There are generally two types of warranty available to consumers of BlueScope Steel products:

• A warranty against defects is known as a "Manufacturer’s Warranty", this covers the materials, such as COLORBOND® steel, that certain steel products are made from.
• A Performance Warranty, or "Express Warranty", assures consumers that the end product will perform as expected for a specified period.

For more details, such as whether a warranty is available for your desired application and product selection, the applicable terms and conditions or how to apply for the warranties, please talk to your supplier or go to our relevant product section of this website. In addition, consumers have rights under the Competition and Consumer Act 2010 which cannot be excluded, modified or restricted.

All coloured materials will change colour when exposed to UV light - the paint finish on your car, the clothes on your line, and so on. When it comes to steel building materials, the extent of colour change is influenced by factors such as the colour itself, the aspect, the design of the structure and the environment. Dark colours are inherently prone to more noticeable colour change than lighter colours. Individual perceptions also come into play. How you see colour can differ greatly to someone else.

COLORBOND® steel does not have a Fire Rating.

Information about the Early Fire Hazard ratings for COLORBOND® steel can be found in our Product Datasheets.

• It is recommended that ZINCALUME® steel not be heated above 200°C.
• It is recommended that zinc coatings not be heated above 250°C
• COLORBOND® steel should not be heated continuously above 100°C and intermittently 200°C.

For more information Download Technical Bulletins TB 33 - ZINCALUME® steel and zinc-coated steel in high temperature and food contact applications

The appearance of COLORBOND® steel affected by weathering can often be restored by re-painting. Please contact a roof restoration expert to assess the suitability of the roof for re-painting. If the roof is in a suitable state for re-painting please refer to the BlueScope Steel guidelines for overpainting, found in Technical Bulletin 2.

Download Technical Bulletin TB 2 - Overpainting and Restoration of Exterior BlueScope Coated Steel Products

You're probably looking at swarf stains. Swarf is the term given to the steel debris arising from cutting or piercing operations, and mostly comprises of fine steel particles mixed with abrasive, however, in this context swarf may also be taken to include any other discarded steel objects such as rivet shanks, nails, screws and nuts, which may come in contact with coated products such as COLORBOND® prepainted steel and ZINCALUME® zinc/aluminium alloy-coated steel.

Swarf particles, if left on the surface, will corrode and cause rust stains which will detract from the finished appearance of a project. These stains are often mistaken for early deterioration of the roofing and walling itself.

The following link contains a guide for removing mild and severe staining from prepainted steel sheet and metallic coated steel sheet.
Download Technical Bulletin TB 5 - Swarf Staining

With steel building frames made from TRUECORE® steel, mortar splashes from bricklaying operations are rarely a direct cause for concern. However, TRUECORE® steel, ZINCALUME® steel and COLORBOND® steel (manufactured with a ZINCALUME® steel substrate) should not be immersed in wet cement, as rapid corrosion and degradation of the alloy structure will quickly occur. Should splashing occur, the concrete should be removed immediately before it is allowed to dry, as it then not possible to remove without damaging the product. A few small splashes are unlikely to cause significant damage to the product surface; however our warranty does not cover failure of the product in such circumstances.

Download Corrosion Technical Bulletin CTB 16 - Immersion

Please see our Find a Supplier page and use the Supplier Locator to find your nearest ten suppliers anywhere in Australia. 

Wheat is now discontinued as a standard colour. Suppliers are still able to order non-standard colour from us, although price surcharges and/or minimum order requirements may apply. Please see our Find a Supplier page to find your nearest ten suppliers anywhere in Australia. This colour is  still available in our fencing range, however the colour name is specific to the fencing product range.   Harvest® is the fencing colour that matches the discontinued COLORBOND® steel colour Wheat. Please view information on Fencing range including the warranty.

Stone® is now discontinued as a standard colour. Suppliers are still able to order non-standard colour from us, although price surcharges and/or minimum order requirements may apply. Please see our Find a Supplier page to find your nearest ten suppliers anywhere in Australia. This colour is still available in our fencing range, however the colour name is specific to the fencing product range. Riversand® is the fencing colour that matches the discontinued COLORBOND® steel colour Stone®. Please view information on Fencing range including the warranty.